Welcome!  to our Technical Support & Customer Care area

First time users to request Technical Support & Customer Care Click here. 

If you have an open QIR or have requested Technical Support & Customer Care before Click here.

• Do you have a technical issue or problem that you would like to log a Support Request (QIR) for?
• Do you want to track progress and manage your existing QIRs?
• Or just browse the list of FAQs in our Knowledgebase ( currently under construction ) for the answer to your query?

Then, kindly do so by logging into our Helpdesk / Support Ticket / Knowledgebase System via the login box on the left sidebar using your email/username and password combination you've been provided with for this helpdesk system (IMPORTANT NOTE: These are different from your username and password you normally use to login to our SynergyIS website)

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Forgotten your password? Click here.

You haven't been provided with a username and password combination, but would like to register (using your email address) to use our Helpdesk System? Click here. 

For instructions on how to use our Helpdesk System, click here.